Tag Archives: service

“…I wanted to know the story those numbers were telling me.”

Last week my accountant said something that has stuck with me – and come back

9 People who serve accountants well

There are so many people who work with accountants. Consultants, coaches, apps, communities…the options to

9 reasons your accounting firm lost that job

One of the most discouraging things for accountants is going through the whole proposal and

Zombie Loyalists: Ten tips for delivering awesome customer service

Every business wants happy customers. Your accountancy firm wants happy clients. And no matter what

The happy, safe place of marketing for accountants

The other week I was talking to one of my clients, an accountant in Canada.