Tag Archives: client relationship

What do I do when I want to fire a client?

You deserve to do work you love with clients you love. But sometimes, some clients

Client frustrations will happen: use your learnings to strengthen your firm’s marketing

  You’ve had an issue with a client. You’re both feeling annoyed and frustrated, and

How to build and use a client acceptance process so you only work with the best clients for you

You CAN choose who you work with. Whether you’re just starting out or you’re an

Do I still need to do email marketing for my accounting firm? 

You’re feeling the overwhelm of trying to do “all the things” when it comes to

What to do when you lose a client (or multiple clients) and you want to cancel everything

It’s happened. That big client you knew was a major portion of your revenue, and

What do I do if a client relationship goes cold?

We’ve talked about what to do when communication goes cold after you send a proposal. 

When you meet people “in person”, the conversation changes

I set up my business as a 100% remote, virtual business.  I did this for

The Oscars mistake: brand, social media and getting it right

Unless you’ve been hiding under a rock this week, you’ll have noticed things went a