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  • Marketing coaching group for accountants starts 14 September: Book your space today!

  • Marketing coaching group for accountants starts 14 September: Book your space today!

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Tag Archives: client relationship

fire a client
What do I do when I want to fire a client?

You deserve to do work you love with clients you love. But sometimes, some clients

Client frustrations will happen: use your learnings to strengthen your firm’s marketing

  You’ve had an issue with a client. You’re both feeling annoyed and frustrated, and

How to build and use a client acceptance process so you only work with the best clients for you

You CAN choose who you work with. Whether you’re just starting out or you’re an

Do I still need to do email marketing for my accounting firm? 

You’re feeling the overwhelm of trying to do “all the things” when it comes to

What to do when you lose a client
What to do when you lose a client (or multiple clients) and you want to cancel everything

It’s happened. That big client you knew was a major portion of your revenue, and

What do I do if a client relationship goes cold?
What do I do if a client relationship goes cold?

We’ve talked about what to do when communication goes cold after you send a proposal. 

When you meet people “in person”, the conversation changes
When you meet people “in person”, the conversation changes

I set up my business as a 100% remote, virtual business.  I did this for

The Oscars mistake: brand, social media and getting it right

Unless you’ve been hiding under a rock this week, you’ll have noticed things went a

We are PF. You are PF.
Sharing our stories and your stories


Brilliant day spent at #accountex yesterday listen
Brilliant day spent at #accountex yesterday listening to industry leaders share their experiences and guidance for those in the accounting industry 🙌

It was amazing to spend time hearing and getting involved in the conversations #accountants and #bookkeepers are having and what challenges and opportunities you are facing 💛

Thanks for having us 🎉

#event #accountants #bookkeepers #success #connection #industry #updates #conversations

Come with us to @starfish_accounting HQ 🤩🌟


Come with us to @starfish_accounting HQ 🤩🌟

A few of our team got to spend a couple of days last week working out of Starfish’s beautiful offices 😍 

A change of scene for @karenlreyburn and @stephygi kicking off Accelerator from beside a field 🤣

It was amazing getting to spend in person time with the Starfish team 💙

Thank you for being wonderful hosts and clients 🙌

#client #visit #dayout #connection #inperson #experience


Are you STUCK in a cycle of doing random marketing
Are you STUCK in a cycle of doing random marketing actions when you get a spare 10 minutes in the week? 🫣

And are frustrated by the lack of results that’s delivering?

Join us for 1 HOUR every Thursday for the next 12 weeks and make consistent progress in ONE direction ➡️

All details in the link in our bio 🙌 or DM us with any questions you have about the group!

#accelerator #marketing #coaching #accountants #bookkeepers #progress #consistency


“I loved the input from the whole PF team: you’re all so passionate and live out the values at PF. It feels like such a good community you’ve built and I love that.

Before Accelerator, we were just scratching the surface with marketing, and didn’t have structure or direction. It’s been real fuel to get us going, get regular marketing content created and get our team involved.”

Josh joined the group with one of his team members, Jack, and together they worked through connecting the core 12 principles of marketing with their accounting firm, Burton Sweet.

And they get a gold star from us for completing their homework almost every week! 🤩

If you're just "scratching the surface with marketing" like Josh, there's still time to get stuck in by joining the next Accelerator group starting THIS Thursday! 🎉

#accelerator #coaching #group #marketing #accountants #clientstory #kindwords #experience #progress


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  • Marketing Map
    • Philosophy
  • Coaching
    • Accelerator
    • PF Lab
  • Our Services
    • Foundations
    • Branding
    • Websites
    • Monthly Marketing
  • Client Stories
  • Pricing
  • Meet Us
    • Careers
  • Blog
    • Free resources
  • START TODAY
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