toggle menu
x
What do I do if a client relationship goes cold?
What do I do if a client relationship goes cold?

We’ve talked about what to do when communication goes cold after you send a proposal.  But what if you get ghosted by an existing client in the middle of your work with them? You’re past the sign-up. You found the right solution to their problem. The work has kicked off and everything is going smoothly […]

Read More
Is it best to write content in-house, or hire an outsourced content writer?
Is it best to write content in-house, or hire an outsourced content writer?

We all know now that writing content is important. What you want to know is how on earth do you get it done (and get it done well) when you’re an accountant, not a writer.  As Ann Handly said so succinctly in her wonderful book ‘Everybody Writes’: “If you have a website, you are a […]

Read More
Rushing? Look up. Look out.
Rushing? Look up. Look out.

Everything rushes by so fast. The train. The cars. The meetings. The emails. The slack messages. The cities. All the people. The queue for coffee. (Okay that one maybe doesn’t move so fast cos we don’t have our coffee yet.) In the past week I’ve had a lot of opportunities to rush. Today, I was […]

Read More
Sometimes you need to just get started.
Sometimes you need to just get started.

Sometimes you need to just get started. And sometimes you need to just stop. Last week I spent five days on the Isle of Mull. It’s my favourite place of rest, of beauty, of refreshment, of quiet and peace. And although I told myself I would simply sit by the fire and read books and […]

Read More
Glimpse into the “three stage” level of brand work
Glimpse into the “three stage” level of brand work

Last week I had Col, our head of Branding, round and we talked about our brand process. We discovered that we weren’t showing or explaining the entire branding process as well as we could be, so we are now working on a “three stage” level of brand work. First, get to a decision. Second, define […]

Read More
The elements of a great onboarding process for your accounting firm…
The elements of a great onboarding process for your accounting firm…

Creating a great onboarding process is not about saving time and being efficient. Those are great benefits to you: but onboarding is not about you. The greatest and highest goal of your onboarding process is to deliver on the promises you made during the sales process.To make sure the incredible experience they signed up for, […]

Read More
Karen’s – and everyone’s – Marketing Tips
Karen’s – and everyone’s – Marketing Tips

I’ve been writing “Karen’s Marketing Tips” for over eight years – they began even before I set up PF! I love writing them: the discipline of choosing a relevant topic and writing about it, and always sending it out, Friday after Friday. I also love the responses. There are nearly a thousand accountants who get […]

Read More
Are “Resources” essential for an accountant’s website?
Are “Resources” essential for an accountant’s website?

“I would be interested in an opinion on resources – are they essential for an accountant’s website? Something as a call to action of course, but beyond that?” The problem with most “resources” for accountancy firm websites is that they’ve been created with the accountant in mind. The type of thing accountants think their clients […]

Read More
Are you putting more pressure on your marketing ROI than you are on yourself?
Are you putting more pressure on your marketing ROI than you are on yourself?

Getting ROI from marketing is absolutely a priority for accountants – and rightly so. As an accountant you’re aware of how powerful the numbers are. Marketing numbers (as with all financial numbers) do tell the truth, and you want your numbers to prove themselves. To indicate what works and what doesn’t. To show you the […]

Read More
How do you prioritise client questions?
How do you prioritise client questions?

Creating custom content for your accounting firm is as simple as answering the questions your clients and prospects ask you. It’s the “They ask you answer” concept and at first it’s so inspiring and even easy. Client asks question; you write out an answer or record a video and post it; others read it and […]

Read More

About Us

From cloud accounting software to making tax digital, you don’t have to explain the technicalities of accounting to us. Let’s skip to the good marketing stuff.

Meet the team

Content Marketer Registration

  • Strength indicator